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NEXT DAY DELIVERY FOR ORDERS PLACED BEFORE 12PM NOON REQUEST FREE SAMPLE TILE ON THE PRODUCT PAGE
Ceramic Planet tiles delivery service to Mainland UK including London, Scotland, Wales

Delivery information

£3 ~ £20

Orders weighing less than 25kg

2-4 day service

£30

Mainland UK

Tiles, adhesive, grout.

£40

Mainland UK*

Tiles, adhesive, grout.

*Excluding KW, IV, AB, PH, DD, BT postcodes.

£60
3-4 days service

Tiles, adhesive, grout.

£90

For a Saturday delivery orders must be placed before 12pm Thursday.

*Excluding Highlands and Ireland postcodes.

Free delivery via Royal Mail

Request a maximum of 4 sample tiles thank you.

 

Below is a table to show you when you can expect your tiles to be delivered depending on the day/time you place your order and the service selected. For more information about our delivery services please visit the delivery page.

Please note the delivery company will contact you to book in a delivery date if you selected the standard 2-4 day service.

Order date Dispatch date Next day service Standard 2-4 day service
 Monday before 12pm  Monday  Tuesday  Earliest Wednesday
Monday after 12pm  Tuesday  Wednesday  Earliest Thursday
Tuesday before 12pm  Tuesday  Wednesday  Earliest Thursday
Tuesday after 12pm  Wednesday  Thursday  Earliest Friday
 Wednesday before 12pm  Wednesday  Thursday  Earliest Friday
Wednesday after 12pm  Thursday  Friday  Earliest Monday
 Thursday before 12pm  Thursday  Friday  Earliest Monday
Thursday after 12pm  Friday  Monday  Earliest Tuesday
Friday before 12pm  Friday  Monday  Earliest Tuesday
Friday after 12pm  Monday  Tuesday  Earliest Wednesday
 Saturday  Monday  Tuesday  Earliest Wednesday
 Sunday  Monday  Tuesday  Earliest Wednesday
Bank Holiday Monday   Tuesday  Wednesday  Earliest Thursday
Bank Holiday Friday   Monday
(Excluding Bank Holiday Monday)
 Tuesday  Earliest Wednesday

Our fast and secure delivery service is available across the whole of mainland UK. We offer a next day service for orders placed before 12pm and a standard delivery service in approx 2-4 days. 

Deliveries will arrive on a large truck with a tail-lift and pump truck facility, you will be able to inform us of any restrictions at the checkout and payment section. Your order will be dropped at the safest and closest location to your property. Please note that drivers are unable to carry the order into your property.

When placing your order, please provide wherever possible, a mobile telephone number. We may be able to advise you delivery information, direct to you, by SMS text messaging or email and this will improve the level of service we are able to provide to you.

Once your order has been dispatched 

  • when standard delivery service has been selected the delivery company will contact you to book a date for delivery.
  • when next day delivery service has been selected the order will arrive the next working day (Monday-Friday).

Please Note

  • A signature will be required on the day of delivery.
  • If no one is available to take collection of the pallet on delivery then the pallet will be taken back by the transport company and any further deliveries will incur a second charge.

Next day delivery

A delivery cost of £40 including VAT will be charged for any size order within the UK mainland.

We cannot offer this service in the Scottish Highlands postcodes KW, IV, AB, PH, DD (only 2-4 day service for these postcodes). For a next day delivery orders must be placed before 12pm.

For example

  • If an order was placed before 12pm on a Monday morning the order would be received by Tuesday.
  • If an order was placed after 12pm on a Monday afternoon (between 12.01pm Monday and 11.59am Tuesday) the order would be received Wednesday.
  • We cannot deliver to islands or overseas.
  • Deliver times are Monday–Fridays 8am-6pm.
  • No deliveries on weekends.
  • No bank holidays.
  • We cannot specify a time.

2-4 day delivery

A delivery cost of £30 including VAT will be charged for any size order within the UK mainland.

  • We cannot deliver to islands or overseas.
  • Deliver times are Monday–Fridays 8am-6pm.
  • No deliveries on weekends.
  • No bank holidays.
  • We cannot specify a time.

Northern Ireland BT Postcode 2-4 day delivery

A delivery cost of £60 including VAT will be charged for any size order being delivered to Northern Ireland with a BT postcode.

  • Deliver times are Monday–Fridays 8am-6pm.
  • No deliveries on weekends.
  • No bank holidays.
  • We cannot specify a time.

Saturday delivery

A delivery cost of £90 including VAT will be charged for any size order within the UK Mainland for a Saturday delivery.

For a Saturday delivery orders must be placed before 12pm Thursday.

We cannot offer this service in the Scottish Highlands postcodes KW, IV, AB, PH, DD or Northern Ireland (only 2-4 day service for these postcodes).

  • If an order was placed before 12pm Thursday morning the order would be received by Saturday between 8am-2pm.
  • If an order was placed after 12pm Thursday we cannot guarantee your order for the coming Saturday.
  • We cannot deliver to islands or overseas.
  • Deliver times for Saturday is 8am-2pm.
  • No Saturday deliveries to the Highlands or Northern Ireland
  • We cannot specify a time.

Samples delivery

Please note you can receive a maximum of 4 sample tiles.

Sample tiles are free. The sample will be approx 15cm x 15cm cut of the original tile and delivered via Royal Mail. To order a sample just view the product page of the tile you would like, click the sample button and fill in the sample request form.

Most deliveries come on large lorries with tail lift and a pump truck. It is important to inform us about any restricted areas. Your order will be dropped at the safest and closest location to your property. Please note that drivers are unable to carry your order upstairs or into a specific room.

For further information please contact us :-

  customersupport@ceramicplanet.co.uk

  Customer Services: 0845 122 3432

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